PRIVACY POLICY
Last Updated: 15 September 2026
Infra Elevators India Pvt. Ltd. (“Infra Elevators”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of visitors, customers, prospective customers, business partners, and other users of our website.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use:
https://infraelevators.co
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, submit an enquiry, request a quotation, request a service, or communicate with us.
This may include:
• Name
• Company or organization name
• Phone number
• Email address
• Address or project location
• Product or service requirements
• Enquiry or quotation details
• Information submitted through website forms
• Feedback or other information you voluntarily provide
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
2. How We Use Your Information
We may use the information collected to:
• Respond to enquiries
• Provide quotations
• Provide information about our products and services
• Process service requests
• Communicate with customers and prospective customers
• Provide elevator-related products and services
• Improve our website and services
• Understand website usage
• Maintain website security
• Prevent misuse or unauthorized activity
• Maintain business records
• Send relevant business or service communications
• Comply with applicable legal and regulatory requirements
3. Contact and Enquiry Forms
When you submit information through a contact, enquiry, quotation, feedback, or similar form, we may use that information to respond to your request.
Authorized employees, representatives, technology providers, or service providers may access the information when reasonably necessary to process your enquiry or provide requested services.
Please avoid submitting sensitive personal information through general website forms unless specifically requested through an appropriate secure process.
4. Cookies
Our website may use cookies and similar technologies for essential functionality, preferences, analytics, security, and other purposes.
For more information about our use of cookies, please refer to our Cookies Policy.
5. Third-Party Services
Our website may use or integrate third-party services for purposes such as:
• Website hosting
• Analytics
• Website security
• Maps
• Embedded media
• Communication
• Social media
• Advertising and marketing
These third parties may process information according to their own privacy policies and terms.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
• Authorized employees and representatives
• Service providers
• Website hosting and technology providers
• Analytics providers
• Security providers
• Professional advisers
• Business partners where necessary to provide requested services
• Government authorities or law-enforcement agencies where required by applicable law
We take reasonable steps to ensure that personal information shared with service providers is handled appropriately.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
9. Your Privacy Choices
Subject to applicable law, you may have rights regarding your personal information, including:
• Requesting information about personal data held by us
• Requesting correction of inaccurate information
• Requesting deletion where legally applicable
• Withdrawing consent where processing is based on consent
• Raising concerns regarding the handling of your personal information
• Opting out of certain marketing communications
We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted by applicable law, we may use your contact details to provide information about our products, services, company updates, or other business-related communications.
You may contact us to request that marketing communications be stopped.
Necessary service-related or business communications may still be sent where appropriate.
11. External Links
Our website may contain links to third-party websites.
Infra Elevators India Pvt. Ltd. is not responsible for the privacy practices, security, content, or policies of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable laws.
Any revised version will be published on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Infra Elevators India Pvt. Ltd.
Address:
35/2265A, Infra House,
BC Lane, Church Rd, Pallinada,
Palarivattom, Kochi, Kerala – 682025
Email: infra@infraelevator.com
Phone: +91 92495 33533
Website: https://infraelevators.co
________________________________________
© 2026 Infra Elevators India Pvt. Ltd. All Rights Reserved.
ACCESSIBILITY STATEMENT
Last Updated: 15 September 2026
Infra Elevators India Pvt. Ltd. is committed to making our website accessible and easy to use for everyone, including people with disabilities.
We believe that all visitors should be able to access information about our products and services without unnecessary barriers.
Our Commitment
We are continuously working to improve the accessibility, usability, and user experience of our website:
https://infraelevators.co
We aim to make our website accessible across commonly used devices, browsers, and screen sizes.
Our accessibility efforts may include:
• Providing clear and understandable website content
• Using appropriate headings and page structures
• Providing meaningful alternative text for images where appropriate
• Maintaining sufficient readability and navigation
• Supporting keyboard-based navigation where reasonably possible
• Using clear links, buttons, and form labels
• Maintaining accessible website layouts across different screen sizes
• Improving compatibility with commonly used assistive technologies
• Regularly reviewing and improving website accessibility
Third-Party Content
Some content or functionality on our website may be provided by third-party services. While we strive to provide an accessible experience, we may not have complete control over the accessibility of third-party content or services.
Ongoing Improvements
Website accessibility is an ongoing process. We periodically review our website and make reasonable improvements to improve accessibility and usability.
If you experience difficulty accessing any information or functionality on our website, please let us know. We will make reasonable efforts to assist you and improve the relevant part of the website where possible.
Contact Us
If you have an accessibility concern, suggestion, or require assistance accessing information on our website, please contact us:
Infra Elevators India Pvt. Ltd.
Address:
35/2265A, Infra House,
BC Lane, Church Rd, Pallinada,
Palarivattom, Kochi, Kerala – 682025
Email: infra@infraelevator.com
Phone: +91 92495 33533
Website: https://infraelevators.co
________________________________________
© 2026 Infra Elevators India Pvt. Ltd. All Rights Reserved.
COOKIES POLICY
Last Updated: 15 September 2026
This Cookies Policy explains how Infra Elevators India Pvt. Ltd. (“Infra Elevators”, “we”, “us”, or “our”) uses cookies and similar technologies on our website:
https://infraelevators.co
1. What Are Cookies?
Cookies are small text files stored on your computer, mobile phone, tablet, or other device when you visit a website.
Cookies help websites remember information, improve functionality, understand how visitors use the website, and provide a better browsing experience.
2. How We Use Cookies
We may use cookies and similar technologies to:
• Ensure our website functions properly
• Improve website performance
• Remember user preferences
• Understand how visitors use our website
• Analyze website traffic
• Improve website content and usability
• Maintain website security
• Support marketing and advertising activities, where applicable
3. Types of Cookies
Necessary Cookies
These cookies may be required for essential website functions such as navigation, security, forms, and basic website operation.
Functional Cookies
These cookies may remember preferences and settings to provide a more convenient browsing experience.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website. They may provide information such as pages visited, approximate traffic levels, browsing behavior, and technical information about devices and browsers.
Marketing Cookies
Where applicable, marketing cookies may be used to understand interactions with marketing content and advertisements and to provide more relevant communications.
4. Third-Party Cookies
Certain third-party services integrated into our website may use their own cookies or similar technologies.
These services may include, depending on the features available on our website:
• Website analytics services
• Google services
• Maps services
• Social media services
• Embedded video or media services
• Advertising services
• Website security and performance services
Third-party providers may process information in accordance with their own privacy policies.
5. Managing Cookies
Most web browsers allow you to control cookies through their settings.
You may be able to:
• View cookies stored on your device
• Delete existing cookies
• Block cookies
• Allow cookies from selected websites
• Receive notifications when cookies are being used
Please note that disabling certain cookies may affect the functionality of parts of our website.
6. Cookie Consent
Where required by applicable law, we may request your consent before using non-essential cookies.
Where a cookie-consent mechanism is available, you may be able to accept, reject, or manage different categories of cookies according to the options provided.
7. Changes to This Cookies Policy
We may update this Cookies Policy from time to time due to changes in our website, technology, third-party services, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
8. Contact Us
For questions regarding our use of cookies, please contact:
Infra Elevators India Pvt. Ltd.
Address:
35/2265A, Infra House,
BC Lane, Church Rd, Pallinada,
Palarivattom, Kochi, Kerala – 682025
Email: infra@infraelevator.com
Phone: +91 92495 33533
Website: https://infraelevators.co
________________________________________
© 2026 Infra Elevators India Pvt. Ltd. All Rights Reserved.